for myself, for my family, it keeps us clean. i use quilted northern. quilted northern soft and strong, protection for a confident clean or your money back. >>> the sprawling hilton hotel in new york was host to 2,000 amway conventioneers that summer weekend in 2009. one of the suites had become a homicide scene. sergeant terry wilson from the local police would lead the investigation. >> i couldn't believe what i saw. i went in the room, and there was the victim hogtied on the floor, and it was a bloody mess. >> what does that tell you? >> this was a targeted individual. >> is it true that his eyes were also gouged out? >> yes, yes. >> sergeant wilson learned that the victim was ben novak jr., a name that meant nothing to him. the murdered man's wife and stepdaughter had been escorted to a nearby hotel room so investigators could take their statements. the wife of 20 years, narcy, told sergeant wilson that her husband had been up all night working on convention details and didn't go to bed, she thought, until about 6:30 in the morning. she said she'd g